Cancellation Policy
At UNMATCHED, we strive to process and ship your orders as quickly as possible. Please read our cancellation policy carefully before placing an order.
Order Cancellation Window
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You may cancel your order within 12 hours of purchase for a full refund.
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After 12 hours, your order will be processed and forwarded to our fulfillment partners, and cancellation will no longer be possible.
How to Cancel
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To request a cancellation, please contact us immediately at [Insert Email or Contact Form Link] with your order number and reason for cancellation.
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Cancellations requested after the 12-hour window will not be accepted.
Pre-Order or Backorder Items
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If you’ve placed a pre-order or an item is on backorder, cancellation is still possible until the item ships.
Refused Deliveries
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If you refuse delivery of your package, it will be treated as a return and subject to our Return Policy conditions and fees.